Your privacy and trust are very important to iBroken, Apple Device Repair. Therefore, we want to make sure you know how we safeguard the integrity, privacy, and protection of your personal data, in accordance with the Federal Law on the Protection of Personal Data Held by Private Parties, published in the Official Gazette of the Federation on July 5, 2010.
For iBroken, Apple Device Repair, it is necessary to collect certain personal data in order to carry out the activities inherent to its commercial and business operations. iBroken, Apple Device Repair, has the legal and social obligation to comply with sufficient legal and security measures to protect any personal data collected for the purposes described in this Privacy Policy.
All of the above is done with the objective of giving you full control and decision-making power over your personal data. Therefore, we recommend that you carefully read the following information.
This Privacy Policy will be available to you at all times on our website.
If any modification is made to this Privacy Policy, you will be notified through the procedures described later in this document.
1. Data Controller Information
iBroken, Apple Device Repair, (the “Company”) is a company incorporated in accordance with the laws of the United Mexican States, with its address at Félix Cuevas 520, Col. del Valle Centro, 03200 Benito Juárez, Mexico City, Mexico.
2. Personal Data
The Company will collect from you the personal data (“Personal Data”) necessary for the proper provision of its services (“Services”), either (i) directly or (ii) through its business partners. Such Personal Data includes the following identification information: full name, address, home, mobile and/or work phone number, marital status, signature, electronic signature, RFC, CURP, place and date of birth, age, and email address.
3. Purpose of Data Processing
The Personal Data you have provided to us will be used for the following purposes:
(i) To carry out all activities related to the operation of the company, including, but not limited to, order processing and management, collection activities, clarification, investigation and billing, consumer profiles, average spending, and enrollment in loyalty programs.
(ii) To carry out any complementary or auxiliary activity necessary for the provision of the Services.
(iii) To make inquiries, investigations, and reviews related to your complaints or claims.
(iv) To contact you regarding any matter related to the Services or this Privacy Notice.
4. Data Transfer
The Company may need to transfer your Personal Data to the extent necessary for the provision of the Services.
The Company undertakes to ensure compliance with all legal protection principles regarding the transfer of your personal data. Likewise, it expresses its commitment to ensuring that this Privacy Policy is respected at all times by us and by our business partners.
5. Means to Exercise ARCO Rights
In accordance with the Federal Law on the Protection of Personal Data Held by Private Parties, the data subject, personally or through a duly accredited legal representative, may exercise, as of January 6, 2012, their rights of access, rectification, cancellation, and objection directly before the Special Public Assistance Unit.
I) Access. You may request, at any time, to know what personal data has been collected and retained by the data controller.
II) Rectification. If any of your data is inaccurate or incomplete, you may request its correction, attaching the documentation that supports such modification.
III) Cancellation. You may request the cancellation of your data at any time. If the request is approved, the data will enter a blocking period during which it may not be processed in any way before its subsequent deletion.
IV) Objection. The data subject may, at any time and for justified cause, object to the processing of their personal data.
6. Changes to the Privacy Policy
Any substantial or total change made to the Privacy Policy may be carried out by the Company through a publication in a widely circulated newspaper, through our website, or by email to the address that the Company has registered for such purposes.
